Patient retention
Patients drift quietly when follow-ups slip. We detect lapsed visit cycles, missed annual check-ups and refill gaps and recommend the right channel and message per patient.
Industry Benchmark
ChurnGuard acts as a Retention Co-pilot for Clinic owners. It doesn't just show data; it automates the "Next Best Action" for every at-risk customer.
Healthcare is built on relationships, but relationships need reminders. When a patient misses an annual cleaning or a 6-month checkup, they are 4x more likely to switch to a competitor who offers a first-time patient deal. Proactive recall isn't just good medicine; it's essential for practice stability.
The AI maps your appointment history against typical clinical cycles (e.g., 6 months for Dental, 3 months for Physio). It identifies "Recall Gaps" and generates personalized WhatsApp scripts that emphasize health outcomes over sales, making the outreach feel caring rather than transactional.
AI Intelligence
Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.
Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.
Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.
Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.
Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.
Customized to your specific billing and activity data during the first 60 seconds of processing.
Business Impact
Recover 25% of "Drifting" patients with automated recalls
Reduce "No-Show" rates with AI-timed WhatsApp nudges
Increase Clinic LTV by maintaining consistent care cycles
Automate the front-desk recall process in 60 seconds
Time to insight
Typical ROI
Enterprise-grade security
How a business like yours uses ChurnGuard to stop the leak.
"A 4-doctor dental clinic finds 71 lapsed-cleaning patients. A WhatsApp reminder + recall offer brings 29 back within 14 days."
Reachability
Best for Clinic.
Best for Clinic.
Best for Clinic.
Not recommended.
The Proper Choice
| Feature | ChurnGuard AI | Legacy Tools | Manual / DIY |
|---|---|---|---|
| AI Prediction Accuracy | 85%+ | 20-30% | Guesswork |
| Setup Time | 60 Seconds | Weeks | Days |
| Clinic Native Playbooks | — | — | |
| Automated Action Scripts | — | — | |
| Coupon ROI Tracking | — | — | |
| Retention Co-pilot Mode | — | — |
We process only the columns you upload. PII (names, contact details) is encrypted and never used for model training. See /security for our full posture and DPA template.
Add a refill_due_date column and we will surface those alongside lapsed-visit patients in the same daily list.
Yes — group by preferred_doctor_id and the platform produces one action list per provider.
Upload your customer data and let ChurnGuard AI find the accounts you can save today. No code, no card, no long integration.