E-commerce loyalty

Turn one-time shoppers into lifelong customers.

E-commerce stores lose 70% of customers after the first purchase. We track order frequency and AOV trends to identify who is ready to buy again—and who is leaving.

Retention Score

Industry Benchmark

+12%
Repeat purchase rate+25–40%
AOV lift+15%
CAC reduction–20%
Built for global SMBs — 60+ countries and 60+ currencies supported, with timezone-aware send windows.
What it is

The E-commerce Co-pilot.

ChurnGuard acts as a Retention Co-pilot for E-commerce owners. It doesn't just show data; it automates the "Next Best Action" for every at-risk customer.

The Problem

Why Churn is "Silent."

The cost to acquire a new customer is 5x higher than retaining an existing one. Most stores rely on generic email blasts that get ignored. ChurnGuard allows you to send personalized "Right-Time" offers based on when that specific customer is likely to buy.

The Engine

How our AI saves revenue.

By analyzing order history and return patterns, the AI builds a "Customer DNA" profile. It detects "Category Drift"—when a customer stops buying their usual products—and triggers a targeted offer for that specific category.

AI Intelligence

The signals our AI tracks for E-commerce.

01

Days since last purchase vs. individual average

Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.

02

Average Order Value (AOV) trend over 12 months

Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.

03

Return rate & refund frequency

Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.

04

Cart abandonment frequency

Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.

05

Loyalty point engagement & discount dependency

Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.

Plus 15+ Industry Signals

Customized to your specific billing and activity data during the first 60 seconds of processing.

Business Impact

Recovered revenue,
not just data points.

Increase repeat-purchase rate by 20–35%

Reduce margin loss by only discounting at-risk shoppers

Identify "Whale" customers for VIP treatment

Automate re-engagement via WhatsApp and Push

60s

Time to insight

4.5x

Typical ROI

PII-Safe

Enterprise-grade security

Sample Use Case

How a business like yours uses ChurnGuard to stop the leak.

"A lifestyle brand identifies 1,200 "High-Value" shoppers who haven't purchased in 60 days. A targeted "We Miss You" coupon recovers 15% of the cohort."

🛒
E-commerce Owner
Customer Profile

Reachability

One click to win them back.

Call

Not recommended.

Email

Best for E-commerce.

Co-pilot Ready

WhatsApp

Best for E-commerce.

Co-pilot Ready

Push

Best for E-commerce.

Co-pilot Ready

The Proper Choice

Why E-commerce owners choose ChurnGuard.

FeatureChurnGuard AILegacy ToolsManual / DIY
AI Prediction Accuracy85%+20-30%Guesswork
Setup Time60 SecondsWeeksDays
E-commerce Native Playbooks
Automated Action Scripts
Coupon ROI Tracking
Retention Co-pilot Mode

Common Questions

Does this work with Shopify / WooCommerce?

Yes. Export your orders CSV and upload. Our Smart Data Mapper handles the rest.

Can we automate the coupons?

Yes. Every prediction generates a unique single-use coupon code you can send via WhatsApp or Email.

Instant Deployment

Recover your first
lost revenue in 60s.

Upload your customer data and let ChurnGuard AI find the accounts you can save today. No code, no card, no long integration.