SaaS retention
SaaS users show warning signs weeks before they cancel. We monitor login frequency, feature adoption and support loads to flag accounts that are cooling off.
Industry Benchmark
ChurnGuard acts as a Retention Co-pilot for SaaS owners. It doesn't just show data; it automates the "Next Best Action" for every at-risk customer.
In SaaS, usage is the leading indicator of revenue. If a customer stops logging in or stops using your "Sticky Features," they have already mentally canceled. Waiting for the renewal notice is a death sentence. You need to intervene while they are still "At-Risk" but active.
Our LightGBM model analyzes your user-activity logs and support tickets. It identifies patterns like "Account-wide activity drop" or "High ticket load + Low login frequency" and provides a pre-written outreach script for your CSMs.
AI Intelligence
Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.
Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.
Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.
Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.
Monitored daily to detect behavioral shifts 30-60 days before a cancellation event.
Customized to your specific billing and activity data during the first 60 seconds of processing.
Business Impact
Reduce MRR churn by identifying "Ghost Accounts" early
Identify high-health accounts ready for expansion/upsell
Automate the Daily Action List for Customer Success Managers
Calculate true risk-adjusted LTV for every account
Time to insight
Typical ROI
Enterprise-grade security
How a business like yours uses ChurnGuard to stop the leak.
"A B2B SaaS company identifies 12 Enterprise accounts with declining seat usage. Proactive success calls prevent 9 cancellations and protect $140K in ARR."
Reachability
Best for SaaS.
Best for SaaS.
Not recommended.
Not recommended.
The Proper Choice
| Feature | ChurnGuard AI | Legacy Tools | Manual / DIY |
|---|---|---|---|
| AI Prediction Accuracy | 85%+ | 20-30% | Guesswork |
| Setup Time | 60 Seconds | Weeks | Days |
| SaaS Native Playbooks | — | — | |
| Automated Action Scripts | — | — | |
| Coupon ROI Tracking | — | — | |
| Retention Co-pilot Mode | — | — |
Yes. Our REST API and Webhooks allow you to push predictions directly into HubSpot, Salesforce, or Intercom.
The model can be configured to weigh "Admin" activity higher than "User" activity for better account-level prediction.
Upload your customer data and let ChurnGuard AI find the accounts you can save today. No code, no card, no long integration.